Delivery Policy

Delivery Method

We ship everything through DHL, for international shipping.
Other options are not available.

*Pros and cons of DHL*
Pros +

  • Extremely fast delivery
  • VERY responsible for each delivery
  • Speedy response to e-mail and calls
  • Badass uniforms

Cons -

  • Slightly expensive fee compared to other shipping couriers.
Delivery Charge

The shipping rate is determined by delivery area and the total weight and size of purchased items.
Additional fee may be charged by the local shipping carrier.

Currency

Shipping fee will be charged when you place an order in selected currency.

Custom duties, sales Taxes and custom clearance fee

Custom duties, sales tax or custom clearance fee may be imposed depending on amount and number of your purchased items.
Please be aware that the customers will be responsible for these costs.

Wrong shipping address and rejecting packages.

In case you refuse to accept the packages or fill in wrong address, you will be responsible for the fee for returning or re-shipping the item.
Please contact us at international@bluelug.com ASAP when you fill in the wrong shipping address or change you mind about the purchase. We will try our best to find the best solution.