SHOPPING GUIDE

How to place an order

Please add the items you need in the cart.
Move on the checkout page and enter all the info.
The order will be complete when you finish the payment process.

*For customers who need their packages shipped to a Japanese address, please place an order on our Japanese website. Please note that you will need a Japanese credit card, if you prefer paying by credit.

Paying Methods

· PayPal
· Credit Card
· Apple Pay / Google Pay

Currency

All orders settle in US dollars.
And you may check the other currencies indication.

Shipping Fee

Shipping fee will be charged in addition to the total price of your order.
Sales tax, import duty, customs fees, local delivery costs may apply in addition.

Confirmation email

You will receive a confirmation e-mail when you have placed an order successfully.
If you do not receive any confirmation e-mail, please check your spam or junk mail box, as it may have been filtered there.

Merchandise Inventory

All items that are listed "out of stock" are not available for purchase.
In case, if any purchased items are not available, we will contact you and let you know. We can discuss what we can do from there.

Cancelation or making change in order

Please contact us at international@bluelug.com ASAP if you need to cancel your order or make any changes to the order.
We will not be able to make any changes to your order if it has already been shipped.