How to place an order

Please add the items you need in the cart.
Move on the checkout page and enter all the info.
The order will be complete when you finish the payment process.

*For customers who need their packages shipped to a Japanese address, please place an order on our Japanese website. Please note that you will need a Japanese credit card, if you prefer paying by credit.

Paying Methods

· PayPal
· Credit Card
· Apple Pay / Google Pay

Currency

All orders settle in US dollars.
And you may check the other currencies indication.

In the case of PayPal payment, the currency exchange is performed using PayPal's own exchange rate, which is the actual exchange rate + an "exchange fee". The price debited via paypal may be more than the price displayed at the time of payment on our website.

Shipping Fee

Shipping fee will be charged in addition to the total price of your order.
Sales tax, import duty, customs fees, local delivery costs may apply in addition.

Confirmation email

You will receive a confirmation e-mail when you have placed an order successfully.
If you do not receive any confirmation e-mail, please check your spam or junk mail box, as it may have been filtered there.

Merchandise Inventory

All items that are listed "out of stock" are not available for purchase.
In case, if any purchased items are not available, we will contact you and let you know. We can discuss what we can do from there.

Cancelation or making change in order

We cannot make changes to your order once it is placed. In case you need to do so, we are able to cancel the entire order if the order is still being processed.
Please contact us at international@bluelug.com ASAP if you need to cancel your order.